🛡️ TwinkleFix Privacy Policy

Effective Date: 01 Jan, 2025

🌟 We Respect Your Privacy

At TwinkleFix, we deeply value your trust. That’s why we never sell, rent, or misuse your personal information — ever. Any data you provide is used solely to serve you better and is stored securely with your full consent.

As a small brand with very low profit margins, we’re committed to ethical and minimal data use. We only collect what’s necessary to process your orders, communicate with you, and improve your shopping experience.

 

 

🔐 Information We Collect & How We Use It

We collect personal information when you place an order, sign up for newsletters, or browse our site. This may include:

• Contact Info – Your name, email, phone number, and shipping address

• Payment Info – Collected via secure third-party platforms (we never store card details)

• Order Details – What you viewed, added to cart, or purchased

• Survey/Feedback Info – Used to improve our service

• Cookies – Used to personalize your experience and optimize our store

We never collect unnecessary data, and we never use your info without your knowledge.

🍪 Use of Cookies

We use cookies (tiny data files) to:

• Save your preferences

• Understand product interests

• Provide a smoother shopping experience

You can easily disable or delete cookies via your browser settings. Your experience may be limited if cookies are blocked.

📬 Newsletters & Communication

When you subscribe to our email or SMS list, you may receive:

• Product updates

• Exclusive offers

• Seasonal sales

• Style guides & news

If you prefer not to receive these, simply use the unsubscribe or STOP feature in our emails or texts at any time.

🔄 Returns & Customer Service Emails

We may send order confirmations, return instructions, or shipping updates, even if you’ve unsubscribed from marketing. These are considered transactional messages and are required to serve you properly.

📱 SMS Marketing Terms

By opting into TwinkleFix SMS updates, you agree to receive recurring promotional or order-related texts. Standard messaging/data rates may apply.
You can unsubscribe anytime by texting STOP, or text HELP for support.

We do not charge for SMS services, and you’re never required to opt in to make a purchase.

🧠 Information Sharing

We do not sell or share your personal info with any unrelated third party.

We may share it with:

• Service providers (e.g., payment processors, shipping couriers, email software)

• Legal authorities, only if required by law

• Third-party analytics tools to improve the site (always anonymized)

⏳ Data Retention

We retain your data only as long as necessary — for order fulfillment, customer support, or to comply with legal requirements. We regularly review and securely delete outdated data.

🛡️ Security Measures

We use industry-standard security such as SSL encryption and protected servers to store any personal data. While no online system is 100% hack-proof, we do everything possible to protect your information.

If you have any concerns about your privacy or data security, contact us at info@twinklefix.com.

🔁 Updating or Deleting Your Info

Want to update your profile, correct data, or remove your information? You can do this at any time using the unsubscribe link or by contacting support.

🔄 Policy Changes

We may update this Privacy Policy from time to time. If we do, we’ll post the changes on this page. Continuing to use our site means you accept the latest version of this policy.

Last updated: 01 Jan, 2025

📩 Questions?

Email us anytime at info@twinklefix.com or use our contact us page.